Shipping

Since all of our dresses are made-to-order, each dress’s tailoring time is based on the complexity of its design and seasonal changes in demand.  To ensure you receive your dress on time, please place your order as early as possible to avoid prolonged tailoring time during peak seasons.

Total Shipping Time is based on the time it will take to tailor your dresses + the time taken for the finished dress to be shipped to you. You can choose either Standard shipping service or Expedited shipping service, but standard shipping service is currently not available for some countries. You can find shipping options available when checking out. 

Timeline:
Standard shipping service: You will receive the dress within 4-6 weeks. It includes 2-3 weeks of tailoring, and 2-3 weeks of shipment. 
Expedited shipping service: You will receive the dress within 3-4 weeks. It includes 2-3 weeks of tailoring time and 3-7 days of shipment.

If you need the dress earlier, please feel free to contact us. We will do our best to deliver you the dress on time. 

Customer Reviews

Overall rating: 4.4 / 5 from 285 reviews.

Customer photo review of MACloth Women 3/4 Sleeve Lace Wedding Tea Length Mother of Bride Dresses Midi

The dress was absolutely stunning in person, and I was so excited to get it after waiting 66 days to wear it at my wedding. I am in the U.S. and I bought a size 4 which fit me in another dress from China. This dress was sheer torture, I could not get the sleeves on, I cut the lining out of the sleeves and I still couldn't get my arms in the sleeves. It took two people to zip it and the zipper broke. I took it to a seamstress and she replaced the zipper, I cut the sleeves off, but the armpit openings were still tight. I chose to wear my other size 4 dress to be safe. It was a huge disappointment not to wear this dress. To say this dress runs small is an understatement. The sleeves are made for someone with pencil thin arms and no pectoral musc les. It is advertised as a mother if the bride dress, but most mature women have arms. This was all so sad because it is a beautiful dress and design.

MACloth Women 3/4 Sleeve Lace Wedding Tea Length Mother of Bride Dresses Midi

Customer photo review of Fabric Swatch

Received the fabric samples for my Mother dress. Anticipate ordering my dress by May. Ust deciding on the correct color. Stay tuned.

Fabric Swatch

Customer photo review of MACloth Illusion Long Sleeves Lace Tulle Prom Dress Navy Formal Evening Gown

Love this gown - well made and suits so well. However: it was first made in the wrong colour by MA Cloth - they remade the gown but I paid expedited delivery to ensure it arrived on time, despite the delay not being my fault. The custom fit gown with measurements for length from waist to floor was way longer than requested. I had to find someone able to take it up (5 layers of tulle and under slip) in three days, which cost me an extra $200. So far no response to my email requesting some consideration for these additional costs.

MACloth Illusion Long Sleeves Lace Tulle Prom Dress Navy Formal Evening Gown

Customer photo review of MACloth Mother of Bride Dresses Half Sleeves Midi Off Shoulder Semi Formal

Rose from Macloth sent me an email giving me detailed instructions on how to measure properly and gave me a time limit on when she needed this information by. She also wanted me to verify the color as well. Rose explained that the shipping process takes the longest in a custom order. I am very happy with my Mother-of-the-Bride dress and would recommend purchasing from Macloth if you have given yourself time to shop early. Thanks Rose!

MACloth Mother of Bride Dresses Half Sleeves Midi Off Shoulder Semi Formal

Customer photo review of Shipping and Other Service

Amazing service and great clothing! Very recommended the dress was perfect I loved it and the way it fit on me, was the best dress I ever owned. You won’t be disappointed and go with custom sizing makes it fit like a glove!

Shipping and Other Service

Customer photo review of MACloth Cap Sleeves Lace Long Evening Gown Silver Mother of the Brides Dress

Love the dress. Very surprised how well it fit. I do still have to have a seamstress adjust length and fix the front. I like some cleavage and this covers up too much. So, I will lower the cut across the top and I want to add a hook on the side to hold up train. The material is lovely and it is very well made, Lu was fantastic contacting me gif measurements and again making sure measurements are right. Terri’s customer service. Great attention to detail. Just love this company! Great job!

MACloth Cap Sleeves Lace Long Evening Gown Silver Mother of the Brides Dress

Customer photo review of MACloth Spaghetti Straps V Neck High Low Cocktail Party Dress Dark Green Formal Gown

This dress took about less than a month arrive on expedited shipping. It is a lot thicker than a dress you would buy from Lulu's or one of those brands and the quality is great. The fitment was perfect so do make sure to measure exactly as the guide tells you, and you will not have any issues. Rose was extremely polite and reached out to me about making sure everything was correct and that the dress would arrive on time. I will be sure to check back if I need another dress but I'm glad this bridesmaid dress will not be a one-time use style!

MACloth Spaghetti Straps V Neck High Low Cocktail Party Dress Dark Green Formal Gown

Customer photo review of MACloth Women Long Sleeve Mermaid Lace Evening Formal Gown Mother of Bride Dress

The dress looks amazing, the height and body of the dress is perfect. And the work on the lace is so detailed, tho it is easy to catch on anything and frail, so need to handle with caution. One star was deduced because the sleeves are shorter than what I ordered. The sleeves hole runs a big and the shoulders are sagging a bit, making the top not fitting into my frame, but that could be because of the measurements I gave so I'm not gonna place any blames

MACloth Women Long Sleeve Mermaid Lace Evening Formal Gown Mother of Bride Dress

Customer photo review of MACloth Mermaid Off the Shoulder Lace Jersey Prom Dress Sexy Formal Gown

I received the dress in about one month. I am a size 10 petite and so I ordered a size 10. The website gave you the option of submitting specific measurements and I ignored this. I also received a couple of emails requesting the measurements and I also ignored these, as I wanted to see what a size 10 truly was. I was the guinea pig for the bridal party. I'm happy to report the dress fit very nicely. I do however plan to use garment/skin tape to keep the dress up at the top of the breast line to the arm pit so it will lay better there. Great buy!

MACloth Mermaid Off the Shoulder Lace Jersey Prom Dress Sexy Formal Gown

Customer photo review of MACloth Two Piece Lace Pink Cocktail Dress Short Sleeves Midi Formal Gown

I am amazed at the quality and service provided when ordering this dress. The whole process took around 4 weeks, from point of ordering, and it was seamless, Rose helped me submit my measurements correctly and promised the dress would be delivered by a certain date (which it was). The dress itself is very well made, much better quality than high street stuff. I absolute loved it and will be ordering again.

MACloth Two Piece Lace Pink Cocktail Dress Short Sleeves Midi Formal Gown

Customer photo review of Fabric Swatch

Colour swatches came very quick and were very helpful! Thanks!

Fabric Swatch

Customer photo review of MACloth Women Long Cowl Neck Wedding Party Bridesmaid Dress Formal Gown

This dress is amazing! Rose, the customer service staff, was very kind and always so quick to respond any question about measuring, sizing and the material. I wanted it ankle length for my courthouse wedding, and it came out so well. The material is great too, It doesn’t wrinkle in a package. I especially like how the built in bra holds. Thanks for the custom made, it is perfectly comfortable to fit under the bust without stress. The style of the A line dress is simple but elegant, my fiancé loves it and I got a lot of compliments from my friends. I highly recommend this dress and company to anyone looking for a perfect dress, you can really trust their service and the quality much worth than the price!

MACloth Women Long Cowl Neck Wedding Party Bridesmaid Dress Formal Gown

Customer photo review of Shipping and Other Service

Dress was a little long. Not a major deal to have it altered. My daughter did not like having a train on the dress anyway. Would get in the way when dancing. Would much rather have it too long than too short.

Shipping and Other Service

Customer photo review of Shipping and Other Service

I am very happy with my dress. Rose was very, helpful, we email each other few times, she was always very nice making sure that all the measurements were right for what I wanted and at the end I received the dress that I wanted with the right measurements, color, style. I am very please and will be happy to recommend this company.

Shipping and Other Service

Customer photo review of MACloth Cap Sleeves Long Sequin Evening Gown Dark Navy Bridesmaid Dress

I ordered 2 bridesmaid dresses and 1 dress for the reception for the bride. The dresses fit well and were beautiful. However, I had a problem with the drape portion in the back of my dress. The drape was not defined and was a little defective on my left side. I verbalized my concern and Macloth recommended that they send a piece of shawl for my dress and the other bridesmaid's dress by rush delivery. I received the material the day prior to my flight to the wedding, so I didn't have time to have a seamtress fix my dress. When I arrived for the wedding I saw that the other bridesmaid dress was fine. The drape on her dress was fine and needed no alteration, it was just my dress that was defective. In conclusion, I would have given 5 stars for my review had there not been a defect in my dress. I appreciated the communication that I received from Macloth in attempt to fix the problem; however, they did not provide an adequate solution. Overall, the dresses were nice, we received many compliments, and I'm glad the event is over.

MACloth Cap Sleeves Long Sequin Evening Gown Dark Navy Bridesmaid Dress

Customer photo review of MACloth Straps V Neck Long Prom Dress with Slit Dark Navy Formal Gown

I was super nervous purchasing through this company, but whenever I emailed with questioned they responded right away! I did not put my own measurements I just went with the regular US size 8 and it fit perfect however, it was still long for me so I had to get it tailored once it arrived. I loved it, received so many compliments the day of. Couldn’t be happier with my purchase!!

MACloth Straps V Neck Long Prom Dress with Slit Dark Navy Formal Gown